How to hire and manage a virtual receptionist

Assuming that you don’t go over your minutes, you can expect to pay $2,400 per year for virtual receptionist services ($200 x 12 months). Like many utility services and cell phone providers, some virtual receptionist services feature a pay-by-month plan.

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Headquartered in Tempe, Arizona, Unity Comminutions was established in 2009 with several international offices across the globe. Their team offers a wide range of non-voice BPO and back-office services, IT strategy consulting services, and more. With 28 employees, Unity Communications have worked with different small and medium-sized businesses in the telecommunication, GPS, and navigation industries.

But virtual receptionists can be much more than just outsourced phone answerers. They can also be a law firm’s valuable secret weapon for providing exceptional client service. At Abby Connect we provide small, dedicated receptionist teams for our customers. Instead of any random receptionist receiving your call, you get a dedicated team of 5-10 receptionists who answer for you.

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The company provides virtual receptionists to answer questions, address product concerns, schedule appointments, and more 24 hours a day, seven days a week. The virtual receptionist business model works by providing businesses with a professional and efficient way to handle their incoming calls without having to hire a full-time in-house receptionist. Their latest project was working with a legal firm and answering over 300 daily inbound calls.

These services help smaller businesses handle their calls without distracting small teams from their work at hand. Read more about virtual receptionist here. A virtual receptionist service takes the place of a traditional receptionist. They manage everything an in-house receptionist would, but do it remotley.

Realizing this, many virtual receptionist services may provide several pricing categories. For businesses that need assistance, the virtual receptionist can be a game changer, and choosing the right Virtual Assistant can improve the efficiency and productivity of their clients. This process is done by utilizing digital resources, tools, and effective communication skills, allowing clients to concentrate on their core business activities. After setting up your business, the next step is to make your business a brand and then start marketing your services. Following these steps will help you market your virtual receptionist business effectively, attracting clients and fostering long-term success.